​Hey, I’m Jack — the guy behind Quick 'n Easy Tech Support.

 

I’ve spent over a decade working in IT, helping everyday people feel less frustrated and more in control of their technology. I’ve seen it all — from stubborn printers that refuse to connect, to computers that seem downright possessed — and I genuinely love fixing the things that drive others up the wall.

 

But this isn’t just about tech. It’s about people.

 

I started this business because I know what it’s like to feel overwhelmed by things that are supposed to make life easier — and I know what it’s like when no one takes the time to explain, or worse, makes you feel stupid for asking.

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Over the years, I’ve helped family, friends, neighbours, trained staff, and mentored others — not just in the technical side of things, but in how to communicate respectfully. That’s when I realised - this is my passion. Helping people. Supporting them through the tech troubles that can so easily become everyday stress. So here I am — doing my best to offer honest, reliable tech support that’s actually accessible. No jargon, no runaround, and no overcharging. Just help, when you need it.

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These days, I live in regional Queensland with my wife and our little man. Life’s busy and full of learning — and I wouldn’t have it any other way. I also had a beautiful old dog who was by my side for 15 years. She’s gone now, but her memory keeps me grounded - reminding me to stay patient and embrace every moment.

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This business is personal. I don’t see you as a ticket or a number — I see someone who just needs a hand. And I’m here to help, without judgement, pressure, or confusing tech-speak.

 

Thanks for stopping by. If you ever need a hand, I'm just a message away.